Privacy Policy

BuzzVue respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how BuzzVue collects, uses, stores and shares your personal data when you visit our website, use our app, create an account, publish a profile or opportunity, communicate with other users, or otherwise interact with our services. It also explains your privacy rights and how the law protects you.

BuzzVue is a platform designed to help entrepreneurs, freelancers, creators, professionals and businesses showcase what they can offer, share what they need, discover aligned people, and connect directly. BuzzVue provides the platform and tools to support discovery and introductions, but BuzzVue is not a party to any deal, trade, collaboration, agreement, investment, employment arrangement, or commercial relationship entered into between users.

BuzzVue does not verify, endorse, guarantee or warrant the identity, credibility, qualifications, financial standing, legal status, intentions, or ability of any user, business or opportunity on the platform. Any discussions, agreements, payments, exchanges, collaborations or outcomes between users are entirely their own responsibility.

1. Who we are

BuzzVue is the data controller and is responsible for your personal data.

If you have any questions about this Privacy Policy or would like to exercise any of your legal rights, you can contact us at:

Email: hello@buzzvue.io
Contact: Chris Brown / BuzzVue Data Protection Contact

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters. BuzzVue would, however, appreciate the opportunity to address your concerns first. 

2. The personal data we collect

We may collect, use, store and transfer different kinds of personal data about you, including:

Identity Data
This may include your name, username, title, date of birth, business name, trading name, company details, profile photo, and other identifying information you choose to provide.

Contact Data
This may include your email address, telephone number, billing address, business address, and other contact details.

Profile Data
This may include your biography, skills, interests, experience, social links, profile content, business information, preferences, uploaded cards, opportunities, offers, requests, goals, and any other information you add to your profile or content on BuzzVue.

Communications Data
This may include messages sent through the platform, customer support enquiries, feedback, survey responses, and records of communications with us.

Transaction Data
This may include details of subscriptions, purchases, payments to BuzzVue, and other records relating to services you purchase from us.

Financial Data
This may include limited payment and billing information where needed to process subscriptions or other payments. Payment card processing may be handled by third-party payment providers rather than stored directly by BuzzVue.

Technical Data
This may include IP address, login data, browser type and version, time zone setting, device information, operating system, app version, and other technology-related information from the devices you use to access our services.

Usage Data
This may include information about how you use our website, app, features, content, and services.

Marketing and Preferences Data
This may include your communication preferences and your preferences for receiving marketing from us.

3. How we collect your personal data

We collect personal data in a number of ways, including:

Direct interactions
You may give us your personal data when you:

  • create an account;
  • complete your profile;
  • upload a card, opportunity, post or other content;
  • subscribe to a paid plan;
  • contact us by email, phone, post or through the app;
  • request support;
  • enter a survey, promotion or competition; or
  • otherwise provide information to us directly.

Automated technologies
When you use our website or app, we may automatically collect Technical Data and Usage Data through cookies, analytics tools, device data and similar technologies.

Other users
In limited cases, another user may share information about you through a message, referral, introduction or collaboration-related interaction on the platform.

Third parties or publicly available sources
We may receive data from analytics providers, payment providers, identity or business information services, and publicly available sources such as Companies House or other public business directories, where relevant and lawful to do so.

4. How we use your personal data

We will only use your personal data where we have a lawful basis to do so. In most cases, we use your data:

  • to perform our contract with you;
  • where it is necessary for our legitimate interests and those interests are not overridden by your rights;
  • to comply with a legal obligation; or
  • where you have given consent, where consent is required. 

We may use your personal data to:

  • create and manage your account;
  • provide access to the BuzzVue platform and its features;
  • display your profile, cards, offers, requests, opportunities and other content to other users in line with your settings;
  • help users discover relevant people, opportunities and content;
  • facilitate introductions, matching, messaging and platform interactions;
  • manage subscriptions, payments and billing;
  • administer and protect our website, app and business;
  • improve the platform, user experience and service performance;
  • respond to support queries and complaints;
  • send service-related communications;
  • send marketing communications where permitted by law;
  • monitor usage, detect misuse, investigate disputes, and enforce our terms; and
  • comply with legal, regulatory, tax, accounting and reporting obligations.

5. Visibility of your information on BuzzVue

BuzzVue is a platform built around visibility, discovery and connection. This means that certain information you choose to add to your profile or publish through the platform may be visible to other users or, depending on the feature, more broadly within the platform.

This may include your name, profile photo, bio, business name, role, location, skills, offers, needs, opportunities, social links, and other content you choose to publish.

You are responsible for deciding what information you upload, publish, or share on BuzzVue. Please do not include confidential, highly sensitive, or personal information in public-facing areas of the platform unless you are comfortable sharing it.

6. Matching, introductions and user responsibility

BuzzVue may use the information you provide to help surface potentially relevant people, profiles, opportunities, or connections.

However, BuzzVue does not guarantee compatibility, quality, suitability, trustworthiness, commercial value, legal compliance, or successful outcomes from any introduction, match, discussion or connection made through the platform.

Any due diligence, negotiation, verification, agreement, payment, legal documentation, or decision to proceed with another user is entirely your responsibility. You should take your own independent advice where appropriate.

7. Marketing

We may send you service updates and, where lawful, occasional marketing communications about BuzzVue, product updates, offers, features, events or opportunities.

You can opt out of marketing communications at any time by using the unsubscribe link in emails or by contacting us directly.

8. Cookies and similar technologies

We may use cookies and similar technologies to operate our website and app, understand usage, improve performance, remember preferences, and support security and analytics.

More information should be set out in our Cookie Policy.

9. Sharing your personal data

We may share your personal data with:

  • service providers who help us operate the platform, including hosting, analytics, communications, customer support and payment providers;
  • professional advisers such as lawyers, accountants, insurers and auditors;
  • regulators, authorities, courts or law enforcement bodies where required by law or to protect our legal rights;
  • prospective buyers, investors or successors in the event of a business sale, merger, restructuring or investment; and
  • other users, where your profile or content is intended to be visible or where you interact with them through the platform.

We require third parties who process data on our behalf to respect its security and to process it lawfully.

10. International transfers

Where personal data is transferred outside the UK, we will take appropriate steps to ensure it is protected and handled securely in accordance with applicable data protection laws.

11. Data security

BuzzVue has put in place appropriate security measures to help prevent your personal data from being accidentally lost, used, altered, disclosed or accessed in an unauthorised way.

We also have procedures in place to deal with suspected personal data breaches and will notify you and any applicable regulator where we are legally required to do so. 

12. Data retention

We will only retain your personal data for as long as reasonably necessary for the purposes for which we collected it, including for the purposes of satisfying legal, regulatory, tax, accounting or reporting requirements.

As a general guide:

  • account and profile data will usually be kept while your account remains active;
  • transaction and billing records may be kept for up to six years or longer where required for legal, tax, accounting or insurance purposes;
  • communications and support records may be retained for a reasonable period to manage disputes, support issues, and legal obligations.

Where we no longer need your data, we will delete it or anonymise it where appropriate. The ICO says privacy notices should explain retention periods, or the criteria used to decide them. 

13. Your legal rights

Under UK data protection law, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete data;
  • request erasure of your personal data;
  • request restriction of processing;
  • object to processing;
  • request transfer of your personal data to you or a third party in certain circumstances;
  • withdraw consent at any time where we rely on consent; and
  • complain to the ICO. 

You will not usually have to pay a fee to exercise your rights. However, we may charge a reasonable fee, or refuse to act, if a request is clearly unfounded, repetitive or excessive, as permitted by law.

If you would like to exercise any of your rights, please contact us at hello@buzzvue.io.

14. Third-party links

The BuzzVue website or app may include links to third-party websites, tools, content or services. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. BuzzVue is not responsible for the privacy practices of third-party services, and we encourage you to read their privacy policies.

15. Children

BuzzVue is not intended for children, and we do not knowingly collect personal data from anyone under the age of 18.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you through the website, app or by email.

We recommend that you check this page from time to time so that you remain aware of how we use your information.